Shangri-La Hotel The Marina Cairns

Pierpoint Road, Cairns, QLD, Australia, 4870show map
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Highlights
8
FabulousBased on  43 reviews
Overview

Shangri-La Hotel The Marina Cairns is a 4-story hotel in Cairns just a 5-minute walk to the tropical private beach. This contemporary hotel was opened in 1989 and renovated in 2004.

Major Cairns sights, such as Cairns Esplanade and Cairns Convention Centre are located nearby. Nestled in the shopping district and 6 km from the city center.

Occupying ideal location, the hotel lies close to a lagoon and a harbour.

15 minutes' drive from Cairns airport and 5 minutes' walk to Cairns Regional Gallery train station.

Rooms

Most of the 255 luxurious guestrooms feature modern décor, climate control, Wi-Fi, LCD TV, coffee/tea makers and ironing facilities together with spacious bathrooms. Some hotel rooms come with a spectacular view over the ocean. Room facilities also include a small fridge and an electric kettle for self-catering.

Eat & Drink

The hotel invites guests to the bar to start their day with a comprehensive buffet breakfast. The onsite innovative restaurant specializes in vegetarian cuisine. The night bar offers exclusive drinks along with snacks and tapas. Guests can share a meal in North Food & Wine and Tha Fish Seafood Restaurant, located about 50 meters away.

Services

Such business facilities as computers, a business center and secretarial services are available on site.

Relax

Leisure options include a casino, a sun terrace and a picnic area. Guests can keep fit with fitness classes and a gym offered on the premises.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Paid Public parking is possible on site.

Number of floors:   4.  Number of rooms:   255.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Table tennis
  • Racquetball

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant with air conditioning
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's menu
  • Children's pool
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Casino
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna

Room view

  • Sea view
  • Garden view
  • City view
  • Marina view
  • Ocean view
  • River view
  • Water view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Cairns Family CourtCairns Family Court2000 ft
Cairns Electorate OfficeCairns Electorate Office3000 ft
Cairns Central StationCairns Central Station3000 ft
Cairns Central StationCairns Central Station3000 ft
Cairns Convention CentreCairns Convention Centre2300 ft
The Cairns MuseumThe Cairns Museum1400 ft
The Center of Contemporary ArtsThe Center of Contemporary Arts2000 ft
The Cairns Civic TheaterThe Cairns Civic Theater3000 ft
Cairns Regional GalleryCairns Regional Gallery1000 ft
Cairns Esplanade Swimming LagoonCairns Esplanade Swimming Lagoon1000 ftCairns Esplanade, Cairns
Cairns Art GalleryCairns Art Gallery1000 ftCnr Abbott & Shields Streets
Cairns Harbour CruisesCairns Harbour Cruises1100 ftReef Fleet Terminal, 1 Spence Street, Cairns
Night MarketsNight Markets1300 ft71/73-75 Esplanade
Orchid PlazaOrchid Plaza1300 ft58 Lake St
JUTE Theatre CompanyJUTE Theatre Company2100 ft96 Abbott Street, Cairns
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Tha Fish Seafood RestaurantTha Fish Seafood Restaurant200 ftPier Point Road
Donnini's Ciao ItaliaDonnini's Ciao Italia200 ftPier Market place (at the Marina)
Waterbar & Grill SteakhouseWaterbar & Grill Steakhouse400 ftPierpoint Shopping Centre
Bella VistaBella Vista200 ftPier Point Road
North Food & WineNorth Food & Wine300 ftPierpoint Road
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Cairns Regional CouncilCairns Regional Council5000 ft
TAFE Queensland North - Cairns CampusTAFE Queensland North - Cairns Campus1.6 mi
Cairns Flecker Botanic GardensCairns Flecker Botanic Gardens2.5 mi
Cairns Base HospitalCairns Base Hospital5000 ft
Cairns MuseumCairns Museum2200 ftSchool of Arts Building, Cnr Lake and Shields Streets
Rusty\'s MarketRusty\'s Market2400 ft44 Spence St
Muddy\'s Playground Muddy\'s Playground 3200 ftThe Esplanade
DFO Cairns, Direct Factory OutletsDFO Cairns, Direct Factory Outlets2.0 mi274 Mulgrave Rd Westcourt
Tanks Arts CentreTanks Arts Centre2.4 mi46 Collins Avenue
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Getting around
Airports
Cairns (CNS)3.6 mi
Mareeba (MRG)26.0 mi
Train
Cairns Central Station3300 ft
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Reviews
7.8
FabulousBased on  43  reviews
  • 5.0
    Guest rating

    Location

    I was very unsatisfied with your hotel and do not plan to stay at an other of your locations. The hotel was very outdated and the staff was extremely rude.

  • 8.2
    Fabulous

    Luxury great service

    not good special offer for honeymoon travel

  • 10.0
    Exclusive

    Location location location. Staff was friendly, accommodating and all around great.

  • 6.6
    Good

    Great location, good breakfast, spacious and modern fooms.

    Unless you like helicopters, the nearbye heliport can be perceived as too noisy, espcialy when enjoying the afternoon sun on the balkony.

  • 7.8
    Fabulous

    The position of this hotel right on the marina is spectular, while also being close to the city. Rooms are very modern and comfortable on the Horizon level where we stayed.

    We arrived at 6.45pm expecting to be able to enjoy canapés and a drink as it is part of the Horizon club booking only to find it shuts at 7pm!l

  • 6.2
    Good

    I liked the location . It is close to the marina and shopping arcades .

    I am actually a member of the Golden Circle and I have stay in many Shangri-La Hotels through out the world . But the Cairns hotel was not of the same standard as the others . I was disappointed at this hotel and room layouts . It did not give one a cozy feeling . There are plenty of rooms for improvement .

  • 8.2
    Fabulous

    it locates beside the harbort, excellent view!!

  • 7.0
    Very good

    I liked the price and the fact that wireless internet was included.

    The hotel furniture/fittings are a bit dated so it needs a bit of a renovation

  • 6.6
    Good

    It is in a top location for Cairns. It is no where near the standard you expect from a Shangri La Hotel.

  • 5.8
    Guest rating

    Staff at the front office extremely helpfull and friendly. The staff at breakfast however give you a bad start of the day. Not friendly, not fast, uninterested, no ATD whatsoever. I would not like to be part of that team! Not Shangri La worthy@ all!!!

    Bad experience at the breakfast. Staff not up to Shangri La standards at all! The hotel is nothing compared to a Shangri La eg. Hong Kong! Absolutely NOT. Nor in building and infrastructure (gym eg.) - certainly NOT Nor in staff appearance or breakfast quality! And this for 22 dollars! Do NOT have breakfast - much better and cheaper places outside!

  • 7.0
    Very good

    The noise from the Pier bar directly below the room. The reception desk is too small, with too few staff - guests having to queue too long.

  • 6.6
    Good

    Location great, rooms large.

    King room, does not necessarily means that it will contain a king sized bed.

  • 9.2
    Superb

    Very nice hotel. Got in late and left early but they had staff helping me the whole way. I would definitely stay there again.

  • 10.0
    Exclusive

    The Best place i've stayed in Cairns. I travel every 3 months to Cairns and now i have found the only hotel to stay in.

  • 9.2
    Superb

    Location Staff Pool Comfortable beds and room Marina view

    Lack of newsagency close by

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Highlights
8
FabulousBased on  43 reviews
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Cairns (CNS)3.6 mi
Mareeba (MRG)26.0 mi
Train
Cairns Central Station3300 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room